Numbers to Call for Help       

 

 

1.  For Blackboard Assistance contact our webmaster
Mark Nelson:        by email -  
mnelson@ph.vccs.edu
or by Telephone at (276) 656-0275

2.  For Learning Resource Center Assistance, proctor requests, and questions
about delivery of exams to other proctored locations contact
Carol Ford:           by email - cford@ph.vccs.edu  or by telephone at (276) 656-0227 or
                              by fax machine at 276 656-0327

3.  For CourseCompass, MyEconLab, or student technical assistance from the Addison-Wesley publisher contact:
                               1-800-282-0693
  

                               for a text book representative call Gene OBrien at 
                               (800) 859-1017 ext 7368

4.  For the PHCC Bookstore contact:
Sharon Craddock:    by email - scraddock@ph.vccs.edu or by telephone at (276) 656-0319

5.  For writing assistance contact:
Angela Williams:    by email - awilliams@ph.vccs.edu or by telephone (276) 656-0455

6.  For research assistance contact:
Barry Reynolds:     by email - breynolds@ph.vccs.edu or by telephone (276) 656-0276

7.  For assistance with equipment in the classrooms contact:
David Dillard:           by email - ddillard@ph.vccs.edu or by telephone (276) 656-0229

8.  For assistance from campus security call:
                                     (276) 732-2406 or (276) 656-0221

9.  For financial aid call:
                                      (276) 656-0317

10.  For distance learning call:
                                      (276) 656-0227

11.  For a switchboard operator at PHCC call:
                                      (276) 656-0340

12.  For student support services call:
                                      (276) 656-0296

13.  For technical assistance with MyEconLab.com at Addison-Wesley Publishers call:
                              (800) 677-6337

14.  If the computer in your classroom is not functioning, send an email from a computer that IS working using the following subject, address, and include your name. 

  Try this format:

     Date:  ________________
    

     Subject: Broken computer

     To:  Information Technology Helpdesk

     In the body of your message, identify the building, the classroom, and the computer.
     Provide a description of the malfunction.

     Sign your name.