Mod 6 Part 2

Module 6 Part 2 - Psych 126 - Communicating with People

Five Bookmarks:

"All people smile
in the same language."

(You can find all the course learning objectives by clicking the bookmark called Expected Outcomes on the Psy-126 Internet Syllabus.)

7.	Watch "Holy Boy" (The Making of the Human Heart) and summarize the cultural differences between the Eskimo boy and the Indian girl.
8.	Familiarize yourself with the customary behaviors in the following countries or areas: 1. United States 2. Samoa 3. Canada (Quebec) 4. Canada (Western and Atlantic Provinces) 5. Mexico
9.	Provide feedback to the members of the North American Country Team. These team members have decided to tell us about customs and cultural behaviors that will help us succeed in a particular business setting within a particular country in North or Central America.

Class Activities:

1st	Accomplish Learning Objective #7.
2nd	Accomplish Learning Objective #8.
3rd	Accomplish Learning Objective #9.

1st Accomplish Learning Objective #7.

7.	Watch "Holy Boy" (The Making of the Human Heart) and summarize the cultural differences between the Eskimo boy and the Indian girl.

The Making of the Human Heart

Summary of Learned Behaviors Unique to Eskimo Boy	Summary of Learned Behaviors Unique to Canadian Indian Girl

2nd Accomplish Learning Objective #8.

Familiarize yourself with the customary behaviors in the following countries or areas:

Module 6 Part 1		1. United States 2. Samoa 3. Canada (Quebec)
Module 6 Part 2		4. Canada (Western and Atlantic Provinces) 5. Mexico

Customary Behaviors (other than my own)

Customary Behaviors (Other than my own)

Canada (Western and Atlantic Provinces)

A firm handshake plus direct eye contact is the standard form of greeting in Canada. Men should shake hands with women if they offer their hand, but many women will just say 'hello,' perhaps with a nod of the head, and not shake hands.

	Distances are farther apart than in Latin America or the Far East. When conversing, people will stand about a half meter apart.
	There is little or no casual touching. The only exceptions are that good male friends may occasionally pat the other's back, close relatives may put their arms around another's shoulder, and good female friends may occasionally hug when greeting each other after long intervals.
	Good eye contact is important, whether it is during business or social conversation.
	In social situations, men will usually rise when women enter a room.
	Canadians in these provinces are described as 'friendly,' 'somewhat reserved,' and "on the conservative side.' Therefore, excessive gesturing is not common.
	Men will sit with legs crossed, and all three forms are common and accepted: crossed at the ankles, crossed at the knees, and having one ankle crossed on the other knee.
	Beckoning is done by raising the hand, fingers pointing up and palm inward, and motioning the fingers toward one's face or body. This contrasts with the beckoning signal in many other parts of the world where the arm is extended, palm down, and the fingers are moved in a scratching motion.
	To beckon a waiter, just raise the hand at or above head level. To signal that you want the check, make a motion with the hands as if you are signing a piece of paper.
	Canadians may eat with either the continental style (fork constantly in the left hand) or the American style (where the fork moves back and forth between the hands).
	Most of the popular gestures shown will be known, used and fully understood in Canada. The one exception might be the 'hook 'em horns' gesture known in the United States (especially in Texas), and in Italy, Africa, and Brazil.

webofculture.com

Customary Behaviors (Other than my own)

Mexico

A warm, somewhat soft handshake is the customary greeting among both men and women. Men should let the woman make the first move toward handshaking. After the second or third meeting, Mexican men may begin with or add the abrazo, the embrace along with a few pats on the back. Women friends will embrace lightly and pretend to kiss a cheek.

	In some areas of Mexico, you may encounter an unusual addition to the handshake where, after gripping the palm, the two people slide their hands upward to grasp each other's thumbs.
	Many Mexicans are 'touch oriented.' This means they may linger over a handshake, they may touch the forearm or elbow, or they may even casually finger the lapel of the other person's suit. All these touches merely signify a willingness to be friendly nothing more.
	If a man stands with his hands on his hips, it suggests hostility.
	Deference is shown to the elderly, so give way to them in public and don't object if they are waited on first.
	Never visit churches or religious sites while wearing tank tops, or cut-off shirts or shorts.
	The national drink in Mexico is tequila. To drink it properly, here signify a willingness to be is the procedure: place a pinch of salt in the depression of your left hand between thumb and forefinger; then lick the salt and quickly take a drink of tequila; follow this by sucking on a lime wedge.
	Patience is important; avoid showing anger if and when you encounter delays or interruptions. webofculture.com

3rd Accomplish Learning Objective #9.

9.	Provide feedback to the members of the North American Country Team. These team members have decided to tell us about customs and cultural behaviors that will help us succeed in a particular business setting within a particular country in North or Central America.

North American Country Feedback

Country Selected: ____________________

Team members and cultural aspect(s) of business briefed:

Team members

Cultural aspects

1.
2.
3.
4.
5.
6.

1. Were the team members and subject areas introduced, and later summarized?	Yes	No	Other constructive comments for the ______________ Country Cultural Briefing Team
2. Were artifacts (food, music, costumes, travel literature, currency etc.) brought to the class that leant realism and interest to the briefing?	Yes	No
3. Were the speakers familiar enough with their materials to avoid reading entirely from prepared materials?	Yes	No
4. Were the briefings and electronic support reflective of sufficient practice so as to preclude technical difficulties?	Yes	No
5. Was a handout prepared for the class, and did the briefers seek to involve the audience in some original ways in the presentation?	Yes	No
6. Did each team member appear to contribute and equal effort to the success of the briefing?	Yes	No
7. Did you feel as the result of the briefing that you are better prepared to visit, live among, and do business with persons of a foreign culture?	Yes	No

This evaluation was prepared by _________________ (your name) and is being forwarded both to the instructor and to the members of the North American Country Team.

Class Activities

Items covered in this class session or listed as homework:

Undone Begun Completed Mentioned or
Discussed

Review/Preview
Learning Objectives

Class Activities