Learning Objectives
 for Psychology for Business and Industry

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the Expected Course Outcomes
for each module.

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review and Exam modules

Modules

Part One 1 2 3 4
5
 

Part Two
6 7 8 9 10

Part Three
11 12 13 14 15

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Introduction to
Part One (Modules 1 through 5)

Watch 9 minutes of Paradigm Pioneers

Preparing Yourself for Today's Global Team Workforce

Module  1
Chapter 1 - Human Relations and Yourself

 1. Read Chapter 1 - Human Relations and Yourself and take quizzes over Chapter 1 on or before Module 5 Part 1; take the exam over Chapter 1 on Module 5 Part 2.
 2.
Watch 9 minutes of Paradigm Pioneers with Joel Barker. 

The word paradigm means a way of looking at the world around you.  The pattern in which you see the world is influenced by your genetic makeup, and by what you have been taught by significant people in your environment.   In the video, Joel Barker is using the word paradigm as "an orderly way of looking at the unfolding changes in the world" we expect to encounter.   This video is about how we discover the future, including the changes that continually occur in our lives.  It is about the nature of patterns from which we can learn how to anticipate and benefit from continuing changes in our future world.  We'll get to see some of the inventions and inventors of new ways of looking at the world around us.

The word pioneer means first explorer, first investigator, or first developer in a new field of endeavor.

Take a few notes.  Then answer the following questions.

1.  What is a paradigm?
2.  Provide the names and the inventions created by at least three paradigm pioneers.
3.  What change in our lives took place as the result of the three persons you selected?
 

 3.
                                                                     How do you see the immediate world around you?

Work at either Task 1 or Task 2 below for five minutes, and share your results with the class.

Task 1: 

Create a written Self-Portrait in three sentences and a short story.  Begin with brief answers to (A), (B), and (C) below.  Then tell a more complete story in a single paragraph about (D) - the person, place, or practice that has had the most significant influence upon you.

A.  your occupational or school background;
B.  your social groups (family, church, or school, etc);
C.  your reason for attending Patrick Henry Community College; and
D. a significant person, place, figure of speech, custom, or event that may have enabled you to be here with us today.

Include only positive thoughts, stories, or experiences you are comfortable sharing with others in class.

Task 2:

Alternatively,  fold a sheet of paper in half, and then into quarters, and draw a symbol about A, B, C, and D above in each rectangle, and then share with the class the meaning of each symbol to you.

 

 4.  - page 12 -
Complete the Self-Esteem Checklist.
 5.

- page 17 -
Complete the Self-Knowledge Questionnaire.

 

Module 2
Chapter 2 - Self-Motivation and Goal Setting

 1. Read Chapter 2 - Self-Motivation and Goal Setting and take quizzes over Chapter 2 on or before Module 5 Part 1; take the exam over Chapter 2 on Module 5 Part 2.
 2.  - page 32 -
Establish your position on the Risk-Taking scale by doing Self-Assessment 2-1.
 3.  - page 33 -
Obtain your own copy of the Value Stereotypes for Baby Boomers, Generation X, and Generation Y
 4.  - page 34 -
Draw Maslow's Need Hierarchy and explain (in one type-written paragraph) the priority in which most people fulfill needs listed in the hierarchy.
 5.  - page 35 and page 36 -
List Dubrin's three reasons for setting Goal-Setting.
 6.  - page 38 -
Score yourself on the "Are You Ready for Goal Setting?" Exercise.
 7.  - page 40 -
Modify Figure 2-3  so that the Job Title reads "Student - PHCC."
Provide your own Job Description.  Then type "Objectives for ____________ "and insert  your own name. 
List three objectives you intend to complete for yourself while taking this course.
 8.  - pages 43 - 45  -
Using a study partner or partners, evaluate the three course objectives you have set for yourself on the basis of DuBrin's seven boldfaced criteria for goal-setting.
 9. - page 47 and page 48 -
A.  List Dubrin's six additional techniques for self-motivation.
B.  Define intrinsic motivation and identify three career fields of work in which you could feel comfortable earning  your living.
C.  Define the expectancy theory of motivation.
D.  Define and explain the importance of the Galatea Effect.
 

 

Module 3
Chapter 3 - Problem Solving and Creativity

 1. Read Chapter 3 - Problem Solving and Creativity and take quizzes over Chapter 3 on or before Module 5 Part 1; take the exam over Chapter 3 on Module 5 Part 2.
 2.  - page 59 -
Step outside your own culture for a few minutes to watch the instructor video on Citizen Kurchatov - inventor of the Soviet atomic bomb.  Decide which skills among those listed in Figure 3-1 he possessed.
 3.  - page 64 -
Using Exhibit 3-1 identify which the Four Cognitive Styles of the Myers-Briggs Typology.
Which type do you think is most like you?
 4.  - page 65 -
Using Figure 3-2, list the the 7 Decision-Making Steps.
 5.  - page 70 -
Using small groups, complete the exercise called "Using the Problem-Solving Process."
 6.  - page 72 -
Take the Creative Personality Test.
 7.  - page 74 -
Complete the Rhyme and Reason Exercise.
 8.  - page 81 -
Make a list of the Rules and Guidelines for Brainstorming.
 9. - page 85 -
Using the Idea Quota and Handout from your instructor, work by yourself to rank order the list of items for successful rescue from the moon.  Behind each item your rank, write down one or two ideas or logical reasons for placing the item in that position on your list.

 

Module 4
Chapter 9 - Developing Cross-Cultural Competence

 1. Read Chapter 9 - Developing Cross-Cultural Competence and take quizzes over Chapter 9 on or before Module 5 Part 1; take the exam over Chapter 9 on Module 5 Part 2.
 2.  - page 265 -
Complete the self-assessment on Cross-Cultural Skills and Attitudes to discover how well you can currently function in a multi-cultural environment.
 3.  - page 266-267 -
List six ways in which DuBrin says Cultures Differ from one another.
 4.  - page 269 -
Define ethnocentrism and write a paragraph explaining its controversial effects.
 5.  - page 271 -
Define cultural sensitivity and explain its role in becoming a multicultural worker.
 6.  - page 275 -
Learn the Cultural Mistakes to Avoid with national culture groups of people.
 7.  - page 279 and page 280 -
Explain the purpose of Diversity Training.  Within the diversity umbrella, list 20 group and individual characteristics that make persons different.
 8.  - page 281 -
Participate in skill-building exercise 9-3 "Developing Empathy for Differences."
 9. Small Team work.  Each student will be assigned to work as a team with a small group of students. Each group will be assigned a continent; from within that continent, your group selects a country and an American company that does business there. 

Prepare an electronic Country-Cultural Report using PowerPoint or multi-media, and real world artifacts in which:
(A) each group member speaks for an equal time about aspects of culture and business that will enable prospective American employees to perform adequately on and off the job while living in, or working with members of that foreign culture, and that will prepare members of that foreign culture to work well with persons from Virginia. 
(B) Your completed group presentation should be at least 20 minutes but not more than 60 minutes, or about 10 minutes per group member.

You can use maps, food, music, video clips, stamps, currency, travel brochures, posters, real persons and products from that country, etc. as examples of real world artifacts.

 

Module 5
Review and Exam over Modules 1 through 4

Review quizzes on each chapter are available online and may be taken anytime.  These quizzes are very similar in content to the exams.

Exams will be taken online, and will be scheduled to turn themselves on and off so as to coincide with our scheduled class time.

 

Introduction to Part Two

Watch 9 more minutes of Paradigm Pioneers

Putting Yourself into
the Workforce
and Staying There

 

Module 6
Chapter 6 - Communicating with People

 1. Read Chapter 6 - Communicating with People and take quizzes over Chapter 6 on or before Module 10 Part 1; take the exam over Chapter 6 on Module 10 Part 2.
 2. - pages 162-167 -
Summarize the effects on nonverbal communication that result from the following six factors:
1.  environment or setting:
2.  distance from the other person;
3.  hand gestures;
4.  facial expression and eye contact;
5.  voice quality;
6.  personal appearance.
 3. List DuBrin's ten roadblocks to communication.
 4. List DuBrin's eleven methods for building bridges to communication.
 5. Define active listener, empathy, and paraphrase as means of enhancing your listening skill.
 6. Provide your opinion as to the validity of the nine statements taken from the book Men are From Mars, Women are From Venus.
 7. Watch "Holy Boy" (The Making of the Human Heart) and summarize the cultural differences between the Eskimo boy and the Indian girl.
 8. Familiarize yourself with the customary behaviors in the following countries or areas:
1.  United States
2.  Samoa
3.  Puerto Rico
4.  Canada (Quebec)
5.  Canada (Western and Atlantic Provinces)
6.  Mexico
 9. Provide feedback to the members of the North American Country Team.  These team members have decided to tell us about customs and cultural behaviors that will help us succeed in a particular business setting within a particular country in  North or Central America.

 

Module 7
Chapter 8 - Getting Along with
Your Manager, Coworkers, and Customers

 1. Read Chapter 8 - Getting Along with Your Manager, Coworkers, and Customers and take quizzes over Chapter 8 on or before Module 10 Part 1; take the exam over Chapter 8 on Module 10 Part 2.
 2.  - pages 232-239 -
Make a list of the skills that enhance good relations with your manager.
 3.  - pages 241-250 -
Meet with member of your country team and decide whether Dubrin's skills for enhancing good relations with your coworkers can work for you.
 4.  - pages 252-255 -
Make a list of the skills you can use to enhance good relations with customers.
 5.  - page 243 -
Compute and interpret your score after taking Self-Assessment Quiz 8-2 "How Important Do I Make People Feel?"
 6. Watch excerpts from La Quinceanara and West Side Story.
 7. Familiarize yourself with the customary behaviors in the following countries or areas:
1.  Panama
2.  Brazil
3.  Chile
4.  Peru
5.  Venezuela 
6.  South Africa
 8. Provide feedback to the members of the South American Country Team.  These team members have decided to tell us about customs and cultural behaviors that will help us succeed in a particular business setting within a particular country in  South America.
 9. Provide feedback to the members of the African Country Team.  These team members have decided to tell us about customs and cultural behaviors that will help us succeed in a particular business setting within a particular country in  Africa.

 

 

Module 8
Chapter 10 - Choosing a Career and
Developing a Portfolio Career

 1. Read Chapter 10 - Choosing a Career and Developing a Portfolio Career and take quizzes over Chapter 10 on or before Module 10 Part 1; take the exam over Chapter 10 on Module 10 Part 2.
 2.  - pages 293 and 295 -
Identify your core competency by completing Self-Assessments 10-1 and 10-2.
 3. Discover what the Strong Interest Inventory measures and how that might help you learn about yourself.
 4. Visit job sites online and provide a written comparative report on monster.com and jobcenter.com.
 5. Create a portfolio of three different job fields for yourself.  One of these must be a job which you prepare to hold overseas.  A second job must be one that you can work on using a computer in any locale.  Inside the portfolio list the duties required of each job field.  List the skills and required education required of each field.  Then use a timeline to set forth your plans for acquiring the educational prerequisites, and maintaining the proficiency and skills required in each job field.
 6. Watch excerpts from Challenge to America in which American education is compared with that earned in Germany and Japan.
 7. Familiarize yourself with the customary behaviors in the following countries or areas:
1.  France
2.  Denmark
3.  Switzerland
4.  Germany
5.  Netherlands
6.  Italy
7.  Ireland
8.  Greece
9.  Portugal
 8. Provide feedback to the members of the European Country Team.  These team members have decided to tell us about customs and cultural behaviors that will help us succeed in a particular business setting within a particular country in  Europe.

 

Module 9
Chapter 11 - Conducting a Job Search

 1. Read Chapter 11 - Conducting a job Search and take quizzes over Chapter 11 on or before Module 10 Part 1; take the exam over Chapter 11 on Module 10 Part 2.
 2.  - pages 318-322 -
Explain why several methods of job search should be used at the same time.  List the six sources recommended by DuBrin.
 3.  - page 319 -
Discover whether you are an exceptional job candidate by taking Self-Assessment 11-1.
 4.  - page 323 -
Browse the following sites and summarize your findings on each with a two sentence description about how to reach each site and how to use it.
 
America's job bank http://www.ajb.dni.us
Best jobs in the USA today http://www.bestjobsusa.com
Career Mosaic http://www.careermosiac.com
Career Builder http://www.careerbuilder.com
4Work http://www.4work.com
HispanData http://www.HispanStar*
JobHunt Online Job Meta-List http://www.jobhunt.org
Job World http://www.job.world.com
Monster Board http://www.monster.com
 5.  - pages 326-329 -
Bring a job want ad to class and write cover letters to apply for an actual position.
 6. Watch excerpts from Jihad in America or from The Story of Islam.
 7. Familiarize yourself with the customary behaviors in the following countries or areas:
1.  Turkey
2.  China
3.  Japan
4.  Russia
 8. Provide feedback to the members of the Asian Country Team.  These team members have decided to tell us about customs and cultural behaviors that will help us succeed in a particular business setting within a particular country in  Asia.

 

Module 10
Review and Exam over Modules 6 through 9

Review quizzes on each chapter are available online and may be taken anytime.  These quizzes are very similar in content to the exams.

Exams will be taken online, and will be scheduled to turn themselves on and off so as to coincide with our scheduled class time.

 

 

Introduction to Part Three

Watch the final 9 minutes of Paradigm Pioneers

Managing and Measuring
Your Performance

Module 11
Preparation and Practice with Job Interviews

 1.  - page 328-334 -
Prepare a job resume.
 2.  - page 323 -
Post a job resume to one of the following sites:
Career Web http://www.cweb.com
E-Span Resume Bank http://www.espan.com
JobCenter http://www.jobcenter.com
Intellimatch http://www.intellimatch.com
Online Career Center http://occ.com

 

 3.  - page 336 -
Using a specific job ad, write out answers to the first ten questions frequently asked at interviews.
 4. Practice serving an interviewer or as an interviewee in a classroom setting.

 

Module 12
Chapter 13 - Getting Ahead in Your Career

 1. Read Chapter 13 - Getting Ahead in Your Career and take quizzes over Chapter 13 on or before Module 15 Part 1; take the exam over Chapter 13 on Module 15 Part 2.
 2.  - pages 379-380 -
Make a list of the 5 characteristics of the new model for career advancement.
 3.  - page 380 -
Take the career development inquiry by completing Self-Assessment 13-1.
 4. Taking control of yourself involves 13 characteristics.  List them.
 5. Taking control of forces outside yourself involves perceptions about 9 methodologies.  Make a list of them.

 

Module 13
Chapter 15 - Managing Your Personal Finances

 1. Read Chapter 15 - Managing Your Personal Finances and take quizzes over Chapter 15 on or before Module 15 Part 1; take the exam over Chapter 15 on Module 15 Part 2.
 2.  - page 440 -
Develop a budget for yourself.
 3. List DuBrin's 8 investment  principles.
 4. Watch ABCs of Personal Finance.
 5. Learn to use the Rule of 72 when doubling your money.

 

Module 14
Tracking Your Financial Progress:
Income Statements;
Net Worth; and
Using Financial Ratios for Evaluating Stocks

 1.  - page 462 -
Create an annual net worth statement to compare the monetary differences between things owned and things owed.
 2.  - page 449 -
Identify your tolerance for risk by completing Self-Assessment 15-1.
 3. Discuss an approach to choosing stocks, such as the Value Line Method.
 4. Perform Malkiel's random walk down Wall Street experiment;or watch a video like "Understanding Wall Street;" or engage in a Dogs-of-the-Dow exercise in which you identify the ten highest yielding stocks in the Dow Jones.)
 5.  - page 460 -
Take Self-Assessment 15-2 "Are you too far in debt?"

 

Module 15
Review and Exam over Modules 11 through 14

Review quizzes on each chapter are available online and may be taken anytime.  These quizzes are very similar in content to the exams.

Exams will be taken online, and will be scheduled to turn themselves on and off so as to coincide with our scheduled class time.


 

Final Exam
Date:  
Time:  
Place:  

 

 

 

 

All people smile in the same language!