Expected Lesson-by-Lesson Outcomes
&
Expected Course Outcomes
 for Psychology for Business and Industry

(Need to Know menu)
 

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Expected Lesson-by-Lesson Outcomes                      

Modules

Part One 1 2 3 4 5
Part Two 6 7 8 9 10
Part Three 11 12 13 14 15

 

 

 

 

 

                                       

Introduction to Part One (Modules 1 through 5)

Watch 9 minutes of Paradigm Pioneers

Preparing Yourself for Today's Global Team Workforce

Module  1
Chapter 1 - Human Relations and Yourself

 1. Read Chapter 1 - Human Relations and Yourself and take quizzes over Chapter 1 on or before Module 5 Part 1; take the exam over Chapter 1 on Module 5 Part 2.
 2.
Share a written self-portrait with a classmate using guidance in #3.  If he or she spots any typing or grammatical errors and helps you to correct them, that will make my reading of your self-portraits or "biographies" that much easier on you and me.
 3.  
Page references refer to the textbook Human Relations for Career and Personal Success written by Andrew DuBrin.
- page 9 -
Create a written self-portrait whose four components about you include:
A.  Occupational and school background;
B.  Social and interpersonal groups;
C.  Beliefs, values, and attitudes; and
D. Significant persons, places, languages, and customs from whom and from which you have learned to be who you are.

Include only that material which you would give to an instructor from whom you were requesting a letter of reference for use with potential employers.

(Notice that I changed Part D in this exercise from what is published in the book.  Ignore Part D in the book, and instead tell me a story or two about those persons, places, or events which seemed to have an exceptional influence in determining who you have become.)

 4.  
- page 13 -
Complete the Self-Esteem Checklist.
 5.


- page 18 -
Complete the Self-Knowledge Questionnaire.

 

Module 2
Chapter 2 - Self-Motivation and Goal Setting

 1. Read Chapter 2 - Self-Motivation and Goal Setting and take quizzes over Chapter 2 on or before Module 5 Part 1; take the exam over Chapter 2 on Module 5 Part 2.
 2.  - page 34 -
Establish your position on the risk-taking scale by doing Self-Assessment 2-1.
 3.  - page 35 -
Obtain your own copy of the value stereotypes for Baby Boomers, Generation X, and Generation Y
 4.  - page 36 -
Draw Maslow's need hierarchy and explain (in one type-written paragraph) the priority in which most people fulfill needs listed in the hierarchy.
 5.  - page 37 and page 38 -
List Dubrin's three reasons for setting goals.
 6.  - page 41 -
Score yourself on the exercise "Are You Ready for Goal Setting?"
 7.  - page 43 -
Modify Figure 2-4 so that the job title reads "Student - PHCC."
Provide your own job description.  Then type " Objectives for ____________ and insert  your own name.  List the objectives you intend to complete for yourself while taking this course.
 8.  - page 46 and page 47 -
Using a study partner or partners, evaluate the course objectives you have set for yourself on the basis of DuBrin's seven criteria.
 9. - page 49 and page 50 -
A.  List Dubrin's six additional techniques for self-motivation.
B.  Define intrinsic motivation and identify three career fields of work in which you could feel comfortable earning  your living.
C.  Define the expectancy theory of motivation.
D.  Define and explain the importance of the Galatea Effect.
 

 

Module 3
Chapter 3 - Problem Solving and Creativity

 1. Read Chapter 3 - Problem Solving and Creativity and take quizzes over Chapter 3 on or before Module 5 Part 1; take the exam over Chapter 3 on Module 5 Part 2.
 2.  - page 63 -
Step outside your own culture for a few minutes to watch the instructor video on Citizen Kurchatov - inventor of the Soviet atomic bomb.  Decide which skills among those listed in Figure 3-1 he possessed.
 3.  - page 68 -
Using Exhibit 3-1, circle those career fields you prefer to work in.  Then identify which of the four problem-solving types you are likely to be.
 4.  - page 69 -
List the the 7 decision making steps.
 5.  - page 74 -
Using small groups, complete the exercise called "Using the Problem-Solving Process."
 6.  - page 76 -
Take the creative personality test.
 7.  - page 78 -
Complete the Rhyme and Reason exercise.
 8.  - page 86 -
Make a list of the rules and guidelines for brainstorming.
 9. - page 90 -
Using the idea quota and a handout from your instructor, work by yourself to rank order the list of items for successful rescue from the moon.  Behind each item your rank, write down two ideas or logical reasons for placing the item in that position on your list.

 

Module 4
Chapter 9 - Developing Cross-Cultural Competence

 1. Read Chapter 9 - Developing Cross-Cultural Competence and take quizzes over Chapter 9 on or before Module 5 Part 1; take the exam over Chapter 9 on Module 5 Part 2.
 2.  - page 269 -
Complete the self-assessment to discover how well you can currently function in a multi-cultural environment.
 3.  - page 270-271 -
List six ways in which DuBrin says cultures differ from one another.
 4.  - page 273 -
Define ethnocentrism and write a paragraph explaining its controversial effects.
 5.  - page 274 -
Define cultural sensitivity and explain its role in becoming a multicultural worker.
 6.  - page 278 -
Learn the cultural mistakes to avoid with national culture groups of people.
 7.  - page 282 and page 283 -
Explain the purpose of diversity training.  Within the diversity umbrella, list 20 group and individual characteristics that make persons different.
 8.  - page 284 -
Participate in skill-building exercise 9-3 "Developing Empathy for Differences."
 9. Each student will be assigned to work as a team with a small group of students. Each group will be assigned a continent; from within that continent, your group selects a country and an American company that does business there.  Prepare a country-cultural report using PowerPoint or multi-media in which each group member speaks for an equal time about aspects of culture and business that will enable prospective American employees to perform adequately on and off the job while living in, or working with members of that foreign culture.  Your group presentation should be at least 20 minutes but not more than 60 minutes, or about 10 minutes per group member.

 

Module 5
Review and Exam over Modules 1 through 4

Review quizzes on each chapter are available online and may be taken anytime.  These quizzes are very similar in content to the exams.

Exams will be taken online, and will be scheduled to turn themselves on and off so as to coincide with our scheduled class time.

 

Introduction to Part Two

Watch 9 more minutes of Paradigm Pioneers

Putting Yourself into
the Workforce
and Staying There

 

Module 6
Chapter 6 - Communicating with People

 1. Read Chapter 6 - Communicating with People and take quizzes over Chapter 6 on or before Module 10 Part 1; take the exam over Chapter 6 on Module 10 Part 2.
 2. - pages 170-175 -
Summarize the effects on nonverbal communication that result from the following six factors:
1.  environment or setting:
2.  distance from the other person;
3.  hand gestures;
4.  facial expression and eye contact;
5.  voice quality;
6.  personal appearance.
 3. List DuBrin's ten roadblocks to communication.
 4. List DuBrin's eleven methods for building bridges to communication.
 5. Define active listener, empathy, and paraphrase as means of enhancing your listening skill.
 6. Provide your opinion as to the validity of the nine statements taken from the book Men are From Mars, Women are From Venus.
 7. Watch "Holy Boy" (The Making of the Human Heart) and summarize the cultural differences between the Eskimo boy and the Indian girl.
 8. Familiarize yourself with the customary behaviors in the following countries or areas:
1.  United States
2.  Samoa
3.  Puerto Rico
4.  Canada (Quebec)
5.  Canada (Western and Atlantic Provinces)
6.  Mexico
 9. Provide feedback to the members of the North American Country Team.  These team members have decided to tell us about customs and cultural behaviors that will help us succeed in a particular business setting within a particular country in  North or Central America.

 

Module 7
Chapter 8 - Getting Along with
Your Manager, Coworkers, and Customers

 1. Read Chapter 8 - Getting Along with Your Manager, Coworkers, and Customers and take quizzes over Chapter 8 on or before Module 10 Part 1; take the exam over Chapter 8 on Module 10 Part 2.
 2.  - pages 235-242 -
Make a list of the skills that enhance good relations with your manager.
 3.  - pages 245-254 -
Meet with member of your country team and decide whether Dubrin's skills for enhancing good relations with your coworkers can work for you.
 4.  - pages 255-258 -
Make a list of the skills you can use to enhance good relations with customers.
 5.  - page 247 -
Compute and interpret your score after taking Self-Assessment Quiz 8-2 "How Important Do I Make People Feel?"
 6. Watch excerpts from La Quinceanara and West Side Story.
 7. Familiarize yourself with the customary behaviors in the following countries or areas:
1.  Panama
2.  Brazil
3.  Chile
4.  Peru
5.  Venezuela 
6.  South Africa
 8. Provide feedback to the members of the South American Country Team.  These team members have decided to tell us about customs and cultural behaviors that will help us succeed in a particular business setting within a particular country in  South America.
 9. Provide feedback to the members of the African Country Team.  These team members have decided to tell us about customs and cultural behaviors that will help us succeed in a particular business setting within a particular country in  Africa.

 

 

Module 8
Chapter 10 - Choosing a Career and
Developing a Portfolio Career

 1. Read Chapter 10 - Choosing a Career and Developing a Portfolio Career and take quizzes over Chapter 10 on or before Module 10 Part 1; take the exam over Chapter 10 on Module 10 Part 2.
 2.  - pages 294 and 295 -
Identify your core competency by completing Self-Assessments 10-1 and 10-2.
 3. Discover what the Strong Interest Inventory measures and how that might help you learn about yourself.
 4. Visit job sites online and provide a written comparative report on monster.com and jobcenter.com.
 5. Create a portfolio of three different job fields for yourself.  One of these must be a job which you prepare to hold overseas.  A second job must be one that you can work on using a computer in any locale.  Inside the portfolio list the duties required of each job field.  List the skills and required education required of each field.  Then use a timeline to set forth your plans for acquiring the educational prerequisites, and maintaining the proficiency and skills required in each job field.
 6. Watch excerpts from Challenge to America in which American education is compared with that earned in Germany and Japan.
 7. Familiarize yourself with the customary behaviors in the following countries or areas:
1.  France
2.  Denmark
3.  Switzerland
4.  Germany
5.  Netherlands
6.  Italy
7.  Ireland
8.  Greece
9.  Portugal
 8. Provide feedback to the members of the European Country Team.  These team members have decided to tell us about customs and cultural behaviors that will help us succeed in a particular business setting within a particular country in  Europe.

 

Module 9
Chapter 11 - Conducting a Job Search

 1. Read Chapter 11 - Conducting a job Search and take quizzes over Chapter 11 on or before Module 10 Part 1; take the exam over Chapter 11 on Module 10 Part 2.
 2.  - pages 318-323 -
Explain why several methods of job search should be used at the same time.  List the six sources recommended by DuBrin.
 3.  - page 319 -
Discover whether you are an exceptional job candidate by taking Self-Assessment 11-1.
 4.  - page 322 -
Browse the following sites and summarize your findings on each with a two sentence description about how to reach each site and how to use it.
 
America's job bank http://www.ajb.dni.us
Best jobs in the USA today http://www.bestjobsusa.com
Career Mosaic http://www.careermosiac.com
Career Builder http://www.careerbuilder.com
4Work http://www.4work.com
HispanData http://www.HispanStar*
JobHunt Online Job Meta-List http://www.jobhunt.org
Job World http://www.job.world.com
Monster Board http://www.monster.com
 5.  - pages 325-328 -
Bring a job want ad to class and write cover letters to apply for an actual position.
 6. Watch excerpts from Jihad in America or from The Story of Islam.
 7. Familiarize yourself with the customary behaviors in the following countries or areas:
1.  Turkey
2.  China
3.  Japan
4.  Russia
 8. Provide feedback to the members of the Asian Country Team.  These team members have decided to tell us about customs and cultural behaviors that will help us succeed in a particular business setting within a particular country in  Asia.

 

Module 10
Review and Exam over Modules 6 through 9

Review quizzes on each chapter are available online and may be taken anytime.  These quizzes are very similar in content to the exams.

Exams will be taken online, and will be scheduled to turn themselves on and off so as to coincide with our scheduled class time.

 

 

Introduction to Part Three

Watch the final 9 minutes of Paradigm Pioneers

Managing and Measuring
Your Performance

Module 11
Preparation and Practice with Job Interviews

 1.  - page 326-330 -
Prepare a job resume.
 2.  - page 322 -
Post a job resume to one of the following sites:
Career Web http://www.cweb.com
E-Span Resume Bank http://www.espan.com
JobCenter http://www.jobcenter.com
Intellimatch http://www.intellimatch.com
Online Career Center http://occ.com

 

 3.  - page335 -
Using a specific job ad, write out answers to the first ten questions frequently asked at interviews.
 4. Practice serving an interviewer or as an interviewee in a classroom setting.

 

Module 12
Chapter 13 - Getting Ahead in Your Career

 1. Read Chapter 13 - Getting Ahead in Your Career and take quizzes over Chapter 13 on or before Module 15 Part 1; take the exam over Chapter 13 on Module 15 Part 2.
 2.  - pages 378-379 -
Make a list of the 5 characteristics of the new model for career advancement.
 3.  - page 380 -
Take the career development inquiry by completing Self-Assessment 13-1.
 4. Taking control of yourself involves 13 characteristics.  List them.
 5. Taking control of forces outside yourself involves perceptions about 9 methodologies.  Make a list of them.

 

Module 13
Chapter 15 - Managing Your Personal Finances

 1. Read Chapter 15 - Managing Your Personal Finances and take quizzes over Chapter 15 on or before Module 15 Part 1; take the exam over Chapter 15 on Module 15 Part 2.
 2.  - page 439 -
Develop a budget for yourself.
 3. List DuBrin's 8 investment  principles.
 4. Watch ABCs of Personal Finance.
 5. Learn to use the Rule of 72 when doubling your money.

 

Module 14
Tracking Your Financial Progress:
Income Statements;
Net Worth; and
Using Financial Ratios for Evaluating Stocks

 1.  - page 439 -
Create an annual net worth statement to compare the monetary differences between things owned and things owed.
 2.  - page 445 -
Identify your tolerance for risk by completing Self-Assessment 15-1.
 3. Discuss an approach to choosing stocks, such as the Value Line Method.
 4. Perform Malkiel's random walk down Wall Street experiment;or watch a video like "Understanding Wall Street;" or engage in a Dogs-of-the-Dow exercise in which you identify the ten highest yielding stocks in the Dow Jones.)
 5.  - page 457 -
Take Self-Assessment 15-2 "Are you too far in debt?"

 

Module 15
Review and Exam over Modules 11 through 14

Review quizzes on each chapter are available online and may be taken anytime.  These quizzes are very similar in content to the exams.

Exams will be taken online, and will be scheduled to turn themselves on and off
so as to coincide with our scheduled class time.

 

 

Expected Course Outcomes
 for Psychology for Business and Industry

(Need to Know menu)

Patrick Henry Community College Logo

 

Expected Course Outcomes

As a result of course activities (reading, writing, working with others to make team presentations, selecting web pages, copying and pasting them into Microsoft Word, editing them and sending them as electronic attachments to email, students should be able to:       

A.  Understand the electronic culture of business communication.

B.  Recognize variability in human behavior. 

C.  Contrast cultures inherited in their own family, and country, with other societal views of human behavior.

D.  Create a personal perspective about deliberate methods for entering the labor force with a portfolio of career possibilities.

E.  Develop a financial plan that uses time and compounding as a means of putting one's earnings to work during the last three decades of one's career.

There are three in-class activities in each daily class outline; many will be exercises taken from the text which you should complete and return electronically to the instructor.  Together these electronic exercises constitute 60% of your final grade.  There are three formal exams in this course, but taken together they constitute only 30% of your grade.  There is one team presentation that constitutes 10% of your final grade.  Students are expected to collaborate on homework and class projects using Blackboard Discussion technology throughout the course.  In addition to notebooks, Parts One, Two, and Three of the course have the following projects mentioned in the table below.

Students acquire the Patrick Henry Community College 21st century learning skills by completing the following activities:

During Part One of the course

Students read and study four chapters, and may take two bonus quizzes on each chapter as a way to prepare for Exam #1.

Students are assigned to teams, and get to discover whether teams are likely to exceed the performance of individual effort.

 

During Part Two of the course

Student teams  prepare a PowerPoint presentation on a country of their choice to the class.

Students develop a portfolio career.

Students read and study four chapters, and may take two bonus quizzes on each chapter as a way to prepare for Exam #2.

 

During Part Three of the course

Students interview other students for a formal job description, and in turn are interviewed themselves.

Students have the opportunity to post their resumes to a number of electronic websites.

Students develop plans which capitalize on the rule of 72, and a diversely chosen group of stocks to discover ways of putting saved money into realistic investments for future use.

Students read and study two chapters, and may take two bonus quizzes on each chapter as a way to prepare for Exam #3.

 

 

 

All people smile in the same language.