| Dear Ms. Hinojosa, | OK |
| Thank you for alerting us to the unauthorized charges on | OK |
| your Credit Card. | credit card |
| As you can see from the attached documents, we have | OK |
| adjusted your March Statement to make the following | statement |
| changes: | OK |
| a. removed the charge to Holiday rental car | Removed; Rental Car |
| b. adjusted the Charter House Inn billing to eliminate | Adjusted; Inn |
| duplicate charges | OK |
| c. changed your Account number to prevent further | Changed; account |
| security problems. | OK |
| We appreciate your prompt attention in this matter: as you | OK |
| know, credit card abuse can be best contained by acting | OK |
| quickly. We have referred this matter to the attention of the | OK |
| fraud department of our Company. Mr. Spears, supervisor of | Fraud Department; company |
| that Department, will contact you soon. | department |
| Sincerely, | OK |
| Maria O'sullivan, president | O'Sullivan, President |
| American Fund credit, Inc. | Credit |
| Dallas, Texas | OK |