3. I am trying to put my ideas to decide what tell my parents concerning my decision to transfer to another college into words. This process of putting ideas and emotions into words and actions is called:
 
a. Decoding
b. Encoding
c. Code
d. Message
e. Feedback
 
Feedback:
a. Try again, decoding is just the opposite, it is putting a code into a thought, like "catching my message." b. Encoding is the process of putting an idea or a thought into a code.
c. Try again, communication codes includes words (verbal codes) or "body language" (nonverbal codes).
d. Try again, the message is what is being communicated.
e. Try again, feedback is the response we give to a message.
 
4. What is the definition of the transactional model of communication?
 
a. One person sends a message, waits for a response and then another person receives it.
b. Communicators simultaneously send and receive messages as co-participants.
c. Communication does not include feedback in the encoding/decoding process.
d. There are six people in every 2-person communication setting.
 
Feedback:
 
a. Try again, this is a description of the action model of communication.
b. Transaction is a simultaneous process where communicators are not seen as exclusively senders or receivers.
c. Try again, this is not true, we are constantly giving feedback whether or not we intend to.
d. Try again, this is Burdlund's "6 Persons Model"
 
5. You call me "cruel and vindictive." I tell you that you should take that back. You then smugly remind me that communication is a process. The fact that communication is a process means that:
a. Communication is reversible so I will decide when and what "I will take back."
b. Communication patterns rarely change so why bother.
C. c. What happens in dialogue is linked to past and future, so you can not "take it back."
D. d. Effective communication does not include an encoding process.
E. Feedback:
a. Try again, communication is not reversible.
b. Try again, patterns of communication do change!
c. You can never take back communication, all communication is linked to the past interactions we have had and will be connected to how we communicate in the future.
d. Try again, all communication is encoded and decoded, we are not always intentional in the process though.
 
 
6. Katy understands that communication is constant, that it is difficult to determine who is the sender and who is the receiver. She knows that a good communicator realizes that we encode and decode at the same time. Katy's thoughts about communication demonstrate which theory of communication:
a. interaction
b. transaction
c. action
d. proaction
 
Feedback:
a. Try again, the interaction model is not a model that sees sender and receiver constantly encoding and decoding.
b. Transaction does see the sender and receiver constantly encoding and decoding.
c. Try again, the action model is not a model that sees sender and receiver constantly encoding and decoding.
d. Try again, this is not a communication model.
 
 
 
7. The pitch of one's voice, the batting of one's eyelashes, one's posture, and eye contact are all examples of ______ codes of communication.
 
a. Nonverbal
 
Feedback:
While verbal codes of communication are codes that follow grammatical structure, all other codes are considered nonverbal.
 
8. Words are ____________ codes.
 
a. Verbal
 
Feedback:
Verbal codes are codes that follow grammatical structures.
 
9. One advantage of studying communication is that it can improve the way in which you see yourself.
a. True
b. False
 
Feedback:
a. The more you understand how you have been created in communication, the better you can understand how and why you doing the things you do. You can also learn more about how to improve yourself.
 
b. Try again. The more you understand how you have been created in communication, the better you can understand how and why you doing the things you do. You can also learn more about how to improve yourself.
 
11. How you view yourself can make a great difference in the way in which you communicate.
 
a. True
b. False
 
a. Your view of yourself will influence all forms of perception, which, in turn, will influence all of your communication.
b. Try again. Your view of yourself will influence all forms of perception that in turn will influence all of your communication.
 
12. The action model takes into account the sender's and receiver's simultaneous feedback.
a. True
b. False
 
Feedback:
a. Try again, this is a description of the transactional view of communication.
b. This is not the action model; it is the transactional view of communication. Communication as action is a more rigid approach.
 
 
13. The interaction model is described as "one person sends a message to a second person, who receives it and responds with another message"
 
a. True
b. False
 
Feedback:
 
a. Interaction models see communication this way.
b. Try again.
 
14. As the context includes more people, the communication generally becomes less formal and more spontaneous.
 
a. True
b. False
 
Feedback:
 
a. Due to the size of the group and the imbalance of the talk time the communication becomes more formal and less spontaneous. The speaker must plan more carefully what she or he is going to say because the flow of the communication is not equal.
b. Try again.
 
 
TOPIC SELECTION AND ADAPTATION
 
1. Which of the following is NOT an example of effective individual brainstorming:
 
a. Frank takes five minutes to write as many topics as he can that come to his mind, just writing anything down.
b. Leila writes down the ABC's and tries to write as many words as she can for a, then b, then c, and so on.
c. Georgette uses a free-association exercise where she writes down one word, then another one which pops up, and so on for the next five minutes.
d. Robin decides to write fancy titles or sentence descriptions of speech possibilities for the next five minutes.
e. All of the above are examples of what your authors suggest for effective brainstorming.
 
Feedback:
a. Effective brainstorming can include many writing exercises such as this.
b. Effective brainstorming can include many writing exercises such as this.
c. Effective brainstorming can include many writing exercises such as this.
d. Effective brainstorming does not include writing fancy titles or sentence descriptions; it should be quick and non-evaluative in nature.
 
2. Concerning topic selection, your authors suggest that you select topics that you are knowledgeable about. When selecting a topic:
 
a. Your knowledge of the topic should come solely upon your involvement with the topic.
b. Your knowledge of the topic should come from your experience and involvement with the topic and may not come from research or interviewing.
c. Your knowledge of the topic can come from your own experience and involvement, from turning to other people for information and by turning to other resources.
d. Your knowledge of the topic can come from your experience and your research, but you should avoid interviewing others on your topic.
e. Your knowledge of the topic is irrelevant when selecting a speech topic.
 
Feedback
a. Knowledge can come from your own experience and involvement, from other people and other resources.
b. Knowledge can come from your own experience and involvement, from other people and other resources.
c. Knowledge can come from your own experience and involvement, from other people and other resources.
d. Knowledge can come from your own experience and involvement, from other people and other resources.
e. Knowledge can come from your own experience and involvement, from other people and other resources.
 
4. When you narrow your topic, you should consider:
 
a. The amount of information available on the narrowed topic.
b. The amount of information that can be conveyed within the time limits.
c. Whether or not the narrowed topic can be discussed with enough depth to keep the audience members interested.
d. Whether or not the narrowed topic can be discussed with enough depth to increase the knowledge of the audience.
e. All of the above should be considered.
 
Feedback:
a. This is important, but look more closely at all of your options for this question.
b. This is important, but look more closely at all of your options for this question.
c. This is important, but look more closely at all of your options for this question.
d. This is important, but look more closely at all of your options for this question.
e. Knowing the amount of information available, the amount that can be covered in your time limit, and the ability to go deep enough into the subject to keep your audience's interest and increase their knowledge should all be considered.
 
 
5. Which generalization is most often true concerning audiences?
 
a. Captive audiences tend to be homogeneous while voluntary audiences tend to be heterogeneous.
b. Homogeneous audiences are audiences characterized by many differences among individuals.
c. Heterogeneous audiences are audiences characterized by many similarities among individuals.
d. Voluntary audiences tend to be homogeneous while captive audiences tend to be heterogeneous.
e. A captive audience chooses to listen to the particular speaker or speech.
 
Feedback:
a. Captive audiences tend to be heterogeneous while voluntary audiences tend to be.
b. Homogeneous audiences are audiences characterized by many similarities among individuals.
c. Heterogeneous audiences are audiences characterized by many differences among individuals.
d. Voluntary audiences tend to be homogeneous because all are there for a common cause while captive audiences tend to be heterogeneous and have many different motivations for being in the audience.
e. A captive audience tend not to choose to listen to the particular speaker or speech.
 
 
6. Which student is considering only the demographic traits of their audience:
 
a. Nina thinks about her audience's age, economic background and educational interests.
b. Philip is analyzing his audience's distinctions such as names, year in school, and age.
c. Pat considers her audience's organizational affiliations and whether or not they are "forced to come" or if they are there because they want to.
d. Dale wonders about the audience's economic class and their interest and knowledge of the topic.
e. Tanner analyzes the audiences age and attitudes, beliefs, and values.
 
Feedback:
a. Demographic traits do not include educational interests.
b. Demographics do include data such as names, year in school, and major as well race, sex, hometown, etc.
c. Organizational affiliations are demographic traits, whether they are forced to come or not is analysis of captive vs. voluntary audiences.
d. Economic class is a demographic trait, but interest and knowledge are not.
e. Age is a demographic trait, but attitudes, beliefs and values are not.
 
7. Which of the following students have effectively combined audience analysis with ethics:
 
a. Mark finds that the audience strongly disagrees with him on his topic, so he just "tells a white lie" to make it appear that they all are on the same side.
b. Destiny decides to tell the audience that they are wrong about their views on the topic, taking the "hard sell" approach since she finds out that her audience strongly disagrees with her.
c. Mia finds the audience knows very little about her topic, so she changes her approach to be much more basic, covering the key terms but not the complex ones.
d. Al l of the above are suggested by your text as ethical and effective audience analysis tactics.
 
Feedback:
a. Ethical speakers do not tell "white lies" and instead are honest.
b. A hard sell approach to a hostile audience is not effective
c. Adapting your approach to the audience needs is ethical and effective.
d. Try again, there is only one correct response to this question.
 
8. As a speaker, you should use audience analysis to:
 
a. Adapt your verbal and nonverbal codes to the audience, situation and occasion.
b. Adapt your topics to the audience, sitatuion and occasion.
c. Adapt your purpose to the audience, situation, and occasion.
d. Adapt your choice of supporting materials to the audience, situation and occasion.
e. All of the above are important factors in effective adaptation.
 
Feedback:
a. Yes this is true, but look more closely at your choices.
b. Yes this is true, but look more closely at your choices.
c. Yes this is true, but look more closely at your choices.
d. Yes this is true, but look more closely at your choices.
e. We should adapt our overall approach to the audience situation and occasion. This includes delivery, topic, purpose, and choice of supporting materials and organizational patterns, among other factors.
 
 
9. If you were giving a persuasive speech to an audience who does not support your view, the one thing you would MOST want to learn from your audience analysis would probably be:
 
a. Their educational level.
b. Their specific objections to your proposal.
c. Their disposition toward the speech occasion.
d. Their demographic status.
e. Their economic-class background.
 
10. A good speech topic:
 
a. Is adapted, involves your listeners and also interests you.
b. Avoids all issues of political significance.
c. Should be used in the same way in all speaking situations if it is a good topic!
d. Should be complex and technical.
 
Feedback:
a. Good topics are the topics that are adapted to others but also interest you!
b. Good topics must be adapted and of interest to you and others, they need not avoid issues, just adapt to the audience's views carefully.
c. If you could give the same speech to every audience, every audience must be actually the same.
d. Good topics are the topics that are adapted to others but also interest you! They need not be complex and technical unless this is what interests both you and the audience.
 
 
11. A(n) __________ audience is characterized by many differences among individuals.
 
a. heterogeneous
 
Feedback:
a. Heterogeneous means differences among the group.
 
 
12. A(n) __________ audience is an audience that has not chosen to hear a particular speaker or speech.
 
a. captive
 
Feedback:
a. A captive audience does not choose to listen to the speaker or speech, but rather "finds" himself or herself in the audience or must attend due to some other reason.
 
13. A(n) _____ is a predisposition to respond favorably or unfavorably to a person, an object, and idea or an event. Examples from your text include "pro-life" or "pro-animal rights."
 
a. attitude
 
Feedback:
a. Attitudes are predisposition's that do affect audience interest of your speech.
 
 
14. You must cite the source of a supporting material when you obtain it from a print medium, however when it is an interview you need not do this because an oral footnote would distract from your audience adaptation.
 
a. True
b. False
 
Feedback:
a. Always cite your sources, to fail to do so is plagiarism. Further, when you adapt your sources to the audience, by choosing authors or interviewees whom they respect, will enhance your credibility and your adaptation
b. Always cite your sources, to fail to do so is plagiarism. Further, when you adapt your sources to the audience, by choosing authors and interviewees whom they respect, will enhance your credibility and your adaptation.
 
 
General Questions on Supporting Your View
 
1. When researching materials for your speech, you should:
 
a. Avoid magazines since they are not books.
b. Use a variety of resource materials to give a more balanced approach to your speech.
c. Never use a book since it is probably dated material.
d. Not use computer research since it generally has a bias.

Feedback:
a. magazines can be useful sources of information.
b. variety, even with support materials, is the spice of life!
c. books can be useful information. You should check the dates of the materials though. Use current sources unless your topic, such as great Greek Philosophers, is a "classic" topic of sorts.
d., computers can offer a variety of useful sources. Do be careful to check the source, date and author of the materials though. All source types are subject to a bias.
 
2. When giving a speech, speakers must cite sources by:
 
a. Adding a bibliography; it is not necessary to state the sources if you have a typed bibliography to give the teacher or coordinator of the event at which you are speaking.
b. Using an oral footnote and citing the materials in the written representation of the speech.
c. Including printed sources only in oral footnotes or written documentation; interviews or television shows need not be cited.
d. Plagiarizing the source in both the oral and written forms of the speech.
 
Feedback:
a. You should cite your sources whenever you use them. You need to say them aloud when giving a speech, and write they properly when using the materials in written form.
b. Using oral footnotes and citing the materials in the written representation of the speech are ethical and effective source citation.
c. You should cite your sources whenever you use them. You need to say them aloud when giving a speech and write they properly when using the materials in written form.
d. Plagiarism is never acceptable.
 
3. The most correct way to cite an Internet source is:
 
a. "According to the on-line version of Time Magazine, Dr. Jones says…."
b. "According to NBC's website…"
c. "According to an online article by Dr. H. Nichols, a doctor at the Mayo Clinic in Rochester MN…"
d. "According to the June 22, 1999 on-line version of the Chicago Sun Times, Dr. Herald, a doctor at ABC Hospital, says…"
e. "Dr. Jones, a prestigious microbiologist, was quoted online as saying…"
 
Feedback:
a. Always cite your sources with where it is from, who said it and when it was published or posted.
b. Always cite your sources with where it is from, who said it and when it was published or posted.
c. Always cite your sources with where it is from, who said it and when it was published or posted.
d. Always cite your sources with where it is from, who said it and when it was published or posted.
e. Always cite your sources with where it is from, who said it and when it was published or posted.
 
 
4. When you want to illustrate your point by giving a specific instance of what you are discussing, you should use which of the following types of supporting materials:
 
a. Examples
b. Testimonial Evidence
c. Statistics
d. Analogies
 
Feedback:
a. Examples are specific instances
b. Testimonial evidence includes quotations from experts or peers.
c. Statistics are numerical representations of phenomena that generally used to support generalizations.
d. Analogies are comparisons.
 
5. To determine if you are using ethical tactics in your speech, your authors suggest you:
 
a. Be well informed about your subject.
b. Be honest in what you say.
c. Use valid reasoning
d. All of the above.
 
Feedback:
a. This is true, but look more closely.
b. This is true, but look more closely.
c. This is true, but look more closely..
d. Being informed, being honest and using valid reasoning are all ethical tactics.
 
 
6. ________ is the "use of someone else’s ideas or words, without credit."
 
a. Plagiarism
 
Feedback: Plagiarism is basically "cheating" or "sealing" another person's work and treating it as your own.
7. Which of the following is NOT an example of a goal for informative speaking:
 
a. Nisanyaon will clarify her religious views for the audience.
b. Casey will demonstrate three self-defense methods.
c. Patrick will advocate a position on the Reformed Political Party.
d. Carisa will explain three different social policies concerning welfare.
e. Ronald will define four solutions that have been proposed to reduce chemical warfare.
 
a. Clarification follows an informative goal.
b. Demonstration follows an informative goal.
c. In this speech Patrick will advocate his position and thus will be giving a persuasive speech, not an informative one.
d. Explanation follows an informative goal.
e. Definition follows an informative goal.
 
Parts of a Speech and Speech Organization
 
1. In an effective speech introduction, all of the following should be included EXCEPT:
 
a. An attention-gaining statement to arouse the audience.
b. A statement which enhances your credibility
c. A forecast statement indicating the organization of the speech.
d. A development of your main points with supporting materials.
e. A revelation of your purpose
 
Feedback:
a. An attention-gaining statement to arouse the audience should begin your speech.
b. A statement that enhances your credibility should be included in your introduction.
c. A forecast statement indicating the organization of the speech, should be included in your introduction.
d. A fleshing-out of your main points with supporting materials belongs in the body of your speech.
e. A revelation of your purpose should be included in your introduction.
 
2. Which of the following is NOT an effective way to gain your audience's attention:
 
a. Arouse their curiosity.
b. Begin with music playing.
c. Insult them with a racist joke to prove your point.
d. Show a brief clip of a video.
e. Tell a story.
 
Feedback:
a. To arouse their curiosity is an effective way to gain your audience's attention.
b. To begin with music playing is an effective way to gain your audience's attention.
c. To insult the audience with a racist joke to prove your point is NOT an effective way to gain your audience's attention, it will most likely offend a great majority of the audience.
d. Showing a brief clip of a video is an effective way to gain your audience's attention.
e. Telling a story is an effective way to gain your audience's attention.
 
 
3. Which of the following is an example of an effective preview statement:
 
a. "Understanding your credit report is important."
b. "Knowing what to do in an emergency can be summarized in three easy steps."
c. "Three steps to making this work will follow."
d. "Today I will explain first how to reduce your waste, second how to recycle items and third, how to reuse materials."
e. "To learn effective rock-climbing,, you will need to know how to stretch, preparing your materials, and you must be able to go on a hike through the woods to find the best spot."
 
Feedback:
a. "Understanding your credit report is important," is an example of a thesis statement.
b. "Knowing what to do in an emergency can be summarized in three easy steps." excludes a listing of the main points.
c. "Three steps to making this work will follow," is not detailed enough.
d. "Today I will explain first how to reduce your waste, second how to recycle items and third, how to reuse materials," is the most effective forecast statement listed here. It is detailed, includes signposts and is written in parallel form.
e. "To learn effective rock-climbing,, you will need to know how to stretch, preparing your materials, and you must be able to go on a hike through the woods to find the best spot," is not written in parallel form.
 
4. The body of the speech:
 
a. Introduces the topic to the audience.
b. Helps provide the audience an introduction to your credentials as a speaker on the topic.
c. Expands upon the main points previewed in the preview statement.
d. All of the above.
 
Feedback:
a. The introduction introduces the topic to the audience.
b. In your introduction you should provide the audience an introduction to your credentials as a speaker on the topic.
c. The body does expand upon the main points previewed in the forecast statement with the use of supporting materials.
e. Try again, there is only one correct response to this question.
 
For Questions 5-8:
Arranged in random order below are a main point, two sub-points and two sub-sub-points from a speech outline.
 
a. One example of a prepackaged software program is Microsoft's FrontPage.
b. Advanced software programs are helpful in writing WebPages.
c. When writing WebPages you can use a basic HTML writing program or a more advanced software program.
d. Another way you might write WebPages would be through learning the actual HTML language codes.
e. A second software program which helps you develop a website is Netscape Composer.
 
 
5. Choice ________ listed above is the only "main point."
 
(c )
 
Feedback:
a. Choice "a" is an example of sub-subpoint; it is a subdivision of the subpoint listed in "b."
b. Choice "b" is an example of a subpoint; it is a subcategory of the main point in c.
c. Choice "c" is an example of a main point; it is the broadest point.
d. Choice "d" is an example of a subpoint; it is a subcategory of the main point in c.
e. Choice "e" is an example of a sub-subpoint; it is a subdivision of the subpoint listed in "b."
 
6. Which are the sub-points:
 
a. Selections e and b
b. Selections a and e
c. Selections d and a
d. Selections d and e
e. Selections b and d
 
Feedback:
a. Choice "e" is an example of a sub-subpoint, it is a subdivision of the subpoint listed in "b." Choice "b" is an example of a subpoint, it is a subcategory of the main point in c.
b. Choice "a" is an example of sub-subpoint, it is a subdivision of the subpoint listed in "b." Choice "e" is an example of a sub-subpoint; it is a subdivision of the subpoint listed in "b."
c. Choice "d" is an example of a subpoint, it is a subcategory of the main point in c. Choice "a" is an example of sub-subpoint, it is a subdivision of the subpoint listed in "b."
d. Choice "d" is an example of a subpoint, it is a subcategory of the main point in c. Choice "e" is an example of a sub-subpoint, it is a subdivision of the subpoint listed in "b."
e. Choice "b" is an example of a subpoint, it is a subcategory of the main point in c. Choice "d" is an example of a subpoint; it is a subcategory of the main point in c.
 
7. Which are the sub-sub- points:
 
a. Selections e and b
b. Selections a and e
c. Selections d and a
d. Selections d and e
e. Selections b and d
 
Feedback:
a. Choice "e" is an example of a sub-subpoint, it is a subdivision of the subpoint listed in "b." Choice "b" is an example of a subpoint, it is a subcategory of the main point in c.
b. Choice "a" is an example of sub-subpoint, it is a subdivision of the subpoint listed in "b." Choice "e" is an example of a sub-subpoint; it is a subdivision of the subpoint listed in "b
c. Choice "d" is an example of a subpoint, it is a subcategory of the main point in c. Choice "a" is an example of sub-subpoint, it is a subdivision of the subpoint listed in "b."
d. Choice "d" is an example of a subpoint, it is a subcategory of the main point in c. Choice "e" is an example of a sub-subpoint, it is a subdivision of the subpoint listed in "b."
e. Choice "b" is an example of a subpoint, it is a subcategory of the main point in c. Choice "d" is an example of a subpoint; it is a subcategory of the main point in c.
 
8. When used in a speech introduction all of the following except one illustrate methods of getting the audience's attention. Which is NOT an attention-getting statement?
 
a. My father always told me, "Hard work always pays off."
b. Let's look at this video clip and imagine ourselves in this situation.
c. In 1996, 1 out of 10 of our college women here at XSU reported a rape according the campus safety center.
d. I have 12 years of teaching experience and I am a parent.
e. Once upon a time, there was a young girl who….
 
a. Beginning with a quotation or saying is effective.
b. Beginning with a video clip is effective.
c. Beginning with a statistic is effective.
d. This is a credibility statement, you should begin with an attention device.
e. Beginning with a story is effective.
 
9. Keisha has reduced her final outline down to a smaller version to practice with. This practice outline consists of important words and phrases to help jog her memory when she is giving the speech. The practice outline described here is called a(n):
 
a. Sentence Outline
b. Rough Draft Outline
c. Key-Word Outline
d. Substantial Outline
e. Organizational Design Outline
 
Feedback:
a. A sentence outline would include full sentences and a full representation of Keisha's speech.
b. A rough draft outline would have been the first draft of Keisha's speech.
c. A key-word outline does consist of important words and phrases to help jog her memory when she is giving the speech.
d. Try again.
e. Try again.
 
 
10. Tawanna is giving a speech on how weather fronts move from the west coast, to the mid-west, and then to the east cost. Her speech follows which of the following organizational patterns:
 
a. Time sequence
b. Topical Sequence
c. Cause/Effect
d. Problem/Solution
e. Spatial/relations
 
Feedback:
a. Time sequence orders the points chronologically, in the order of what must come first, what must come second, etc.
b. Topical sequence orders the points by topic designations. This pattern would divide the information based upon different types, kinds, categories, designs, ways, etc.
c. Cause/effect organization orders the points by discussing a cause and then the effects of this cause.
d. A Problem/solution organization orders the points by discussing first a problem and then second a solution to the problem.
e. Spatial/relations organization orders the points through how they occur naturally in space. This pattern might order the points from east to west, from top to bottom, from north to south, etc.
 
 
11. Identify the organization pattern that would be best to describe the four major bike paths in Duluth, Minnesota.
 
a. Time sequence
b. Topical Sequence
c. Cause/Effect
d. Problem/Solution
e. Spatial/relations
 
Feedback:
a. Time sequence orders the points chronologically, in the order of what must come first, what must come second, etc.
b. Topical sequence orders the points by topic designations. This pattern would divide the information based upon different types, kinds, categories, designs, ways, etc.
c. Cause/effect organization orders the points by discussing a cause and then the effects of this cause.
d. A Problem/solution organization orders the points by discussing first a problem and then second a solution to the problem.
e. Spatial/relations organization orders the points through how they occur naturally in space. This pattern might order the points from east to west, from top to bottom, from north to south, etc.
 
 
12. A speech describing the path of migration directional path of an animal moving from north to south is best structured using a _______ design.
a. Time sequence
b. Topical Sequence
c. Cause/Effect
d. Problem/Solution
e. Spatial/relations
 
Feedback:
a. Time sequence orders the points chronologically, in the order of what must come first, what must come second, etc.
b. Topical sequence orders the points by topic designations. This pattern would divide the information based upon different types, kinds, categories, designs, ways, etc..
c. Cause/effect organization orders the points by discussing a cause and then the effects of this cause.
d. A Problem/solution organization orders the points by discussing first a problem and them a solution to the problem.
e. Spatial/relations organization orders the points through how they occur naturally in space. This pattern might order the points from east to west, from top to bottom, from north to south, etc.
 
 
13. You plan to give a speech on the three most popular approaches to quitting smoking. Your most likely choice for a speech design would be:
a. Time sequence
b. Topical Sequence
c. Cause/Effect
d. Problem/Solution
e. Spatial/relations
 
Feedback:
a. Time sequence orders the points chronologically; that is, in the order of what must come first, what must come second, etc.
b. Topical sequence orders the points by topic designations. This pattern would divide the information based upon different types, kinds, categories, designs, ways, etc.
c. Cause/effect organization orders the points by discussing a cause and then the effects of this cause.
d. A Problem/solution organization orders the points by discussing first a problem and then a solution to the problem..
e. Spatial/relations organization orders the points through how they occur naturally in space. This pattern might order the points from east to west, from top to bottom, from north to south, etc.
 
14. Effective speech transitions:
 
a. Show how points relate to one another.
b. Prepare your audience for forthcoming ideas and materials.
c. Connect the body of a speech with the introduction and conclusion.
d. Bridge ideas together.
e. All of the above.
 
Feedback:
a. This is true, but look more closely.
b. This is true, but look more closely.
c. This is true, but look more closely.
d. This is true, but look more closely.
e. Transitions can do all of these.
 
15. Which of the following is a function of a conclusion?
 
a. To establish the speaker's credibility
b. To summarize the speaker's message
c. To provide a list of readings
d. To provide a sense of inertia
 
Feedback:
a. This should have happened in the introduction.
b. A conclusion should include a summary statement.
c. A bibliography or works cited page will contain your readings and research.
d. Try again.
 
16. The ____ of a speech is its largest portion, in which the speaker places his or her arguments and ideas, substantiation and examples, and proofs and illustrations.
 
a. body
 
Feedback:
a. The body of a speech expands upon the comments made in the introduction. It is the "meat" of the speech.
 
 
17. An ______ is a "written plan that uses symbols, margins, and content to reveal the order, importance, and substance of your speech."
 
a. outline
 
Feedback:
a. An outline can take several forms, but it must follow a specific pattern of symbolism..
 
 
18. Phrases which indicate where you are in the speech such as, "First, I will illustrate..., " "A second idea is...," "Finally, we will...," "Furthermore, you should consider...", and "In conclusion..." are called ___________.
 
a. signposts
 
Feedback:
Signposts, show the audience where you are in the speech, just like a driver see sign posts to know where he or she is.
 
 
19. A ________ is a formal list of the sources used in your speech.
 
a. bibliography or
b. work cited list
 
Feedback:
a. A bibliography is a style specific list of your sources.
b. A bibliography is a style specific list of your sources.
 
 
20. A preliminary organization of the outline of your speech which you use as your starting point to write your sentence outline from is called a __________ __________ outline.
a. Rough Draft or
b. First Draft
 
Feedback:
a. A rough draft is an initial form of your speech.
b. A first draft is an initial form of your speech.
 
 
21. The best way to arouse audience interest in the subject matter of your speech is to show clearly how the topic relates to them personally.
 
a. True
b. False
 
Feedback:
a. It is always important to link the audience’s personal interest to the topic of your speech; thus audience analysis is key.
b. Try again.
 
22. One function of an introduction of a persuasive speech is to call the audience to action.
a. True
b. False
 
Feedback:
a. Try again.
b. This would be putting the cart before the horse. The five functions of an introduction to a speech are to (1) gain and maintain audience attention, (2) arouse audience interest in the topic, (3) state the purpose of the speech, (4) describe the speaker’s qualifications, and (5) preview the organization and development of the speech.
 
 
23. The main idea behind a bibliography is to state a plan of action for the audience to take after the speech.
 
a. True
b. False
 
Feedback:
a. Try again.
b. The principle purpose of the bibliography is to inform others of what sources you used in your speech and thus allow them to check those sources for themselves.
 
Delivery and Speech Apprehension Questions, Visual Aids
 
 
1. Which of the following can be said about communication apprehension:
 
a. Seasoned teachers never feel anxious about public speaking, with enough you practice communication apprehension will eventually fully dissipate.
b. Lack of sleep, worry, shaking and dryness of the mouth are common symptoms of communication apprehension.
c. To reduce anxiety, focus on how you are feeling rather than on the message.
d. Stare down the audience members who are most stern before you begin. This has been proved to reduce anxiety, and is often called the "mad dog technique."
e. All of the above are true.
 
Feedback:
a. Most people feel some form of anxiety, it may reduce in intensity, or you might learn to manage it.
b. These are common symptoms of communication apprehension. Even the most seasoned teachers feel anxiety and it probably should never dissipate since it serves a purpose of providing you with energy! To reduce anxiety, focus on the message and look to friendly faces.
c. To reduce anxiety, do just the opposite. Focus on the message not your feelings.
d. To reduce anxiety, do just the opposite look to friendly faces to help reduce the anxiety.
e. Try again, only one response is correct.
 
2. Which of the following are characteristics of persons with high communication anxiety:
 
a. They try to avoid communication situations.
b. They tend to choose rooms next to others since they enjoy interpersonal communication.
c. Highly anxious people are easier to get to know than non-anxious persons are.
d. Generally they are perceived as strong leaders due to their autocratic leadership style.
e. All of the above are true.
 
Feedback:
a. Persons with high communication apprehension do try to avoid communication situations..
b. Try again, Most people with high anxiety try to avoid communication in many different communication contexts.
c. Try again, Most people with high anxiety try to avoid communication in many different communication contexts and therefore are harder to get to know often.
d. Generally they are perceived as poor leaders of the people due to their communication avoidance.
e. Try again, there is only one correct response to this question.
 
3. Emma has fully prepared in advance and practiced her speech until she had a conversational delivery, yet she did not use a written text or memorize her entire speech. This type of speech uses a (n) mode of delivery
 
a. Impromptu
b. Expository
c. Extemporaneous
d. Extraneous
e. Manuscript
 
Feedback:
a. Impromptu style is used when you are asked to speak on a moment's notice; it is often called, "winging it."
b. Try again.
c. Emma has used an extemporaneous delivery. The best way to remember this method is "planned but not canned!"
d. Try again.
e. Manuscript is the delivery style of reading a manuscript.
 
4. Monica has landed her dream job as a news anchor for the local television station. When she uses the teleprompter to read the news, she will be using this style of delivery:
 
a. Impromptu
b. Expository
c. Extemporaneous
d. Extraneous
e. Manuscript
 
Feedback:
a. Impromptu style is used when you are asked to speak on a moment's notice; it is often called, "winging it."
b. Try again.
c. The best way to remember this method is "planned but not canned!"
d. Try again.
e. Manuscript is the delivery style of reading a manuscript. A TelePrompTer provides the reader with a manuscript.
 
 
5. At the local television station, the teleprompters go out! Patrick, the weather person, usually reads the weather report from the TelePrompTer However, this is live television and he is now left to "wing it" for the final 30 seconds of his segment. This "winging it" delivery style is better known in the speech world as______ delivery:
 
a. Impromptu
b. Expository
c. Extemporaneous
d. Extraneous
e. Manuscript
 
Feedback:
a. Impromptu style is used when you are asked to speak on a moment's notice; it is often called, "winging it."
b. Try again.
c. The best way to remember this method is "planned but not canned!"
d. Try again.
e. Manuscript is the delivery style of reading a manuscript. A TelePrompTer provides the reader with a manuscript.
 
6.   Melody comes to Rico for advice on how to meet her fear of public speaking. What should Rico tell her?
 
a. "Choose comfortable subjects for speeches and begin early so you have plenty of time to practice."
b. "Remember to look over the tops of the heads of the people in your audience."
c. "Realize that someday it will completely disappear, when you have practiced enough."
d. "Run away as fast as you can!"
 
Feedback:
a. Speech anxiety will never fully disappear yet running away will not help either! The best advice is to begin early, pick topics you feel comfortable with and practice!
b. Try again.
c. Even with much practice, almost all speakers report some anxiety. With time it reduces in intensity, but it rarely "disappears."
d. Hmmmmm….
 
7. Janelle would like some with planning a strategy for practicing her speeches. Which of the following should she AVOID if she wanted to give an effective extemporaneous speech:
 
a. Try to replicate the speaking situation as closely as possible when you practice.
b. Choose one aspect of vocal delivery and work on it until you are confident.
c. Practice first from your formal outline then move to the keyword outline.
d. Practice until you know the material word for word by heart.
e. Try practicing the skill in your everyday life.

Feedback:
a. This is helpful, try again.
b. This is helpful, try again.
c. This is helpful, try again.
d. This is not a strategy for extemporaneous speaking. This is a strategy for practicing manuscript speaking. Also, to fully memorize the speech creates even more pressure. When a speaker memorizes a speech, if one word is delivered differently than he or she practiced it, this often "throws off " the speaker.
e. This is helpful, try again
 
 
8. When using an electronic presentation software package such as PowerPoint, the text advises all of the following EXCEPT:
 
a. Don't rely too heavily on an electronic presentational tool.
b. Variety is the spice of life concerning fonts. Use a variety in each screen.
c. Be prepared to abandon your presentation.
d. Do not use too many graphics in the presentation.
e. Come early to set up and practice the presentation.
 
Feedback:
a. Electronic presentations should be seen as visual aids, the speaker is the main focus. Also, always have a plan "B" due to the fact that electronic presentations come with the risk of not working correctly.
b. You should use an appropriate font style and then be consistent with this choice.
c. Electronic presentations should used only presentational aids; the speaker is the main focus. Also, always have a plan "B" due to the fact that electronic presentations come with the risk of not working correctly.
d. Electronic presentations should be used as presentational aids; the speaker is the main focus, not the graphics.
e. Electronic presentations should be used as presentational aids, due to the fact that electronic presentations come with the risk of not working correctly you should try to come early to set them up and run through the presentation to make sure everything is running smoothly.
 
 
 
1. _________ __________ is the generalized fear of communication, regardless of context.
 
a. Communication anxiety or Communication apprehension
 
Feedback:
a. Communication anxiety is the fear of communicating in many different situations, public speaking is the most common context though.
b. Communication apprehension is the fear of communicating in many different situations, public speaking is the most common context though.
 
 
 
2 _______________ is the presentation of a speech by using your voice and body to reinforce your message.
 
a. Delivery
 
Feedback:
a. How you present the speech is called delivery.
 
 
3. ___________ __________ is the intonation patterns, inflections, of pitch, and syllabic duration, a lack of repetitious pattern in vocal delivery…whew!
 
a. Vocal variety.
 
Feedback:
a. Basically, vocal variety is a natural sounding voice that offers varied sounds.
 
 

1. The most recent research indicates that only a small percentage of people are afraid of public speaking.
 
a. True
b. False
 
Feedback:
 
a. Try again, most people do fear public speaking. It is listed on almost all "top ten fear" lists, and has even been quoted as ranking as a fear worse than the fear of death! Communication apprehension is very normal. Without it, many speakers claim they don't perform as well as with it. This is very much like athletes who get "psyched up before the big game."
b. Most people do fear public speaking. It is listed on almost all "top ten fear" lists, and has even been quoted as ranking as a fear worse than the fear of death! Communication apprehension is very normal. Without it, many speakers claim they don't perform as well as with it. This is very much like athletes who get "psyched up before the big game."
 
2. Even when you have strong character and a high level of competence in your field, lack of confidence due to high communication anxiety can cause the audience to perceive you as less competent than you are.
 
a. True
b. False
 
Feedback:
a. Persons with high communication anxiety often are unable to communicate the competence and strong character that they possess. Stumbling over words, using vocalized pauses like ummmmm or ahhhhhh, or fidgeting with your note cards will contribute to a much less desirable perception of a speaker.
b. Try again. Try to remember the elements that lead to perceived credibility.
 
3. Communication anxiety can not be reduced.
 
a. True
b. False
 
Feedback:
a. Try again.

b. Studying the process of communication and basic practice certainly can reduce anxiety. Being more familiar with how your body reacts to stress involved in varied communication contexts will also help you. Further, professional help is available to persons with high communication anxiety.

 
4. While muscle relaxation is effective when athletes use it, it is not useful for public speakers to use this method.
 
a. True
b. False
 
Feedback:
a. Try again
b. Muscle relaxation is very helpful in reducing the stress you hold in your body from the basic "fight or flight" response you have to communication anxiety.
 

5. When a person reads a press release to the press, the type of delivery that she or he is using is called impromptu.
 
a. True
b. False
 
Feedback:
a. Try again.
b. False, this is called a manuscript speech.
 
6. When your visual aid is too small, your book suggests that you pass the aid around the room:
 
a. True
b. False
 
Feedback:
a. Remember that visual aids should never be distracting. Try again. .
b. Never distract the audience this way! If the visual aids are too small then you should make a larger representation of the item, such as a poster, diagram transparency, etc. .
 
7. It is advised that you read your visual aid materials to your audience. For example, when you give a PowerPoint enhanced presentation, you should turn to the screen to read the text.
 
a. True
b. False
 
Feedback:
a. Try again. .
b. False, always look at your audience. Don't read or "talk to" your visual aids.
 

What are the four major types of supports? (testimony, statistics, narratives, and examples)

What are examples of connectives? (brakelight, sign posts, and transitions)

What should not be in the intro of a speech?
a. attention getter
b. tie to audience
**c. subpoints
d. preview statement

What shouldn't be said in the conclusion?
a. In conclusion..
**b. that's it
c. To conclude..
d. I hope you learned...
 

What are the three main components in a speech?
*Introduction, Body, Conclusion
 

Which of the following are support materials?
a) narratives b) statistics c) visual aids d)* a and b only

Which is the mode of delivery we used on our informative speech?
a) impromptu b)* extemporaneous c) manuscript d) memorized

What would be a good number of main points in a speech?
a) 1 b)* 3 c) 6 d) none of the above

Which one of these would you not find in the introduction?
a) an attention grabber. b) preview of what you will discuss. c) break light before going the next section. d) explaining why you're credible.

Which of these is the correct definition for signposts?
a) What you expect to achieve by the end of your speech. b) A forewarning of the audience that the end of the speech is near. c) Ways in which a speaker signals to an audience where the speech is going. d) A bridge between sections of a speech.

Which one is not a vocal aspect of delivering a speech?
a.pitch b.pauses c.volume *d.range

When do you cite your sources?
A)In the text of your speech B) In the bibliography C) Oral footnote D) *** All the above

In the introduction of a speech you need?
A)Attention brakelight B) **Credibility statement C) Memorable ending D) Main Points of speech

Which one of the following is NOT an organizational pattern?
A)Spatial/Relations organization B)Time-sequence organization C)Comparison/Abstract organization D)Cause/Effect organization E)Problem/Solution organization

A speech that is carefully prepared and researched into a conversation, is best known as...
A)impromptu mode B)manuscript mode C)extemporaneous mode D)memorized mode

Which of the following is not part of the Introduction?
A)Attention Material B)Brakelight C)Tie to Audience D)Credibility Material

Why is a memorized speech bad?
It is monotoned, boring, distant, and the possibility of blanking out is greater.

What does the introduction, the body and the conclusion tell the audience?
Intro: Waht they are going to tell you Body: What they tell you Conclusion: Tell what you told them

Which of the following are aspects of nonverbal communication?
a) facial expressions b) vocal cues c) personal space d)movements and gestures e)* all of the above

Which one is not correct to prepare an imformative speech, you should know the
a. intent and the goal of it b. kinds of topics that best lend themselves to it c. people you are going to inform the speech

How can you reduce speech anxiety:
a.  run away b.  practice  c. eat chocolate d. you can't reduce it.

What is a thesis?
- sentence which summarizes your entire speech

A type of visual aid is... a) a poster board with info on it b) a video tape c) a picture d) all of the above

Which of the following IS a sign of High Communication Apprehension?
a. Like to be in the middle of the action **b. Exhibits considerable amount of fear when communicating c. Volunteers to talk d. Takes risks

Examples, Surveys, and Statistics are types of what?
**a. Supporting Materials b. Resources c. Personal Experiences d. Celebrity Testimony

What is speech anxiety?

Why do people get nervous while giving a speech?

Which of the following are not part of nonverbal communication?
a)eye contact b)body posture c)facial expressions d)clothing e)none of the above

 What one of the following is not a function of an introduction?
A. Gain and maintain audience attention. B. Arouse audience interest in your topic. c. support main points. D. State the purpose of your speech. E. Establish your qualifications for speaking on the topic. F. Forecast the development and organization of your speech.

What is the written plan that uses symbols, margins, and content to reveal the order, importance, and substance or your speech?
A. Body B. rough draft C. Outline D. Brakelight function

Which of the following is NOT a type of support material?
a) testimony b) narratives c) inferences d) statistics

Which is the best for topic selection?
a)random selection b)brain storming c)interest in the topic

A thesis statement is... a.
a fragment reviewing what you said b. a complete sentence summarizing your speech c. An I feel phrase 2. How many points should the body of a speech have? a. 7-10 b. 1-2 c. 2-5 3. T/F Eye contact isn't important.

What is a good way to gain your audience's attention?
A. Wear clothes that relate to your speech B. Start off with sight or sound C. Present a brief quotation D. State Striking facts ot statistics E. All of the above. ***

All of the following are physical/bodily aspects of speech delivery except
A. Gestures B. Facial expressions C. Vocal variety *** D. Eye contact E. Movement

Which visual aid would be a good exhibit in a speech about dogs?
a. A short showing of the dog in the room. b. Having the dog in the room during the entire speech so they can monitor its actions.  c. Having a few pictures passes out of during the the speech.  d. wearing a collar yourself.

The type of organizational pattern associated with categories is?
a) Chronological b) Topical c) Spatial

The key ideas to a visual aid being effective are?
a) simplicity b) visibility c) layout d) all of the above answers: 1.=c, 2=b, 3=d.

What are some examples of visual aids? a. object b. model c. map *d. all of the above

When using visual aids, you should always
a)pass them around while you are speaking b)use black and white posters only c)look at your visual aid while speaking *d)keep it simple

What is important to have between each main point in a speech?
a. information b. group discussion c. TRANSITIONS d. drink of water

What three things may be used to support a main point in an outline?
a. STORY, HARD FACT, TESTIMONY b. narrative, compliment, example c. fact, example, silly story d. none of the above

Which of the following isn't a way to gesture effectively
a) make gestures appear spontaneous b)use sparingly to keep meaningful c) keep hands in pockets when not geturing d) do not lean on lectern