Main Content:
Frequently Addressed Issues
Following are some of the more frequent questions, requests, and problems people encounter reguarding Groupwise E-mail, Printing, Profiles, Network, and Frequently Asked Questions:
Information Technology Policies Overview
When we get a report that a computer "does not work" all we can do is look at the computer. if it powers up and logs in, it "works". To fix your problem... we need details...
See: How to Report Problems to Help Desk
Outlook Issues:
Outlook Web Access
Lost Sent Items
Vacation Instructions for E-mail Users
Printer Issues:
Adding a Printer
Setting a Default Printer
Changing Printer Cartridges
Clearing Printer Jams
Print Spooler Errors
Login, Network Space, and Profile Problems:
Miscellaneous Computer and Hardware Issues:
Computer Will Not Boot (start up)
Explorer Errors
Installing Software On Computers
How to Burn a CD
How to Use a Scanner
Shutting Down Your Computer
