Main Content:
Computer Help Desk 
When we get a report that a computer "does not work" all we can do is look at the computer. if it powers up and logs in, it "works". To fix your problem... we need details...
See: How to Report Problems to Help Desk
Student Help Desk
Questions or problems regarding the student computer labs should
be directed to the Student
Computer Lab Help Desk.
UCR faculty & staff
All computer requests and/or problems should be relayed to the
Information Technology Services Helpdesk via the following methods:
In Person:
The Help Desk is located in AT
(Atrium) 203.
EMAIL:
tech.help@rctc.edu
(You must have a return email address specified in your browser's
preferences for this link to work.)
PHONE:
536-5555 Leave message if we are not in the office. If it is
an emergency, you can page us by pressing 112 after you leave
a message. Remember to leave your phone number. We are not always
near a directory when we get your message. This includes staff/faculty
on both campuses. We do not always remember the request/problem
of hallway conversations by the time we get back to the office
so please use the phone or e-mail.
Help Desk HOURS:
Monday - Thursday: 7:30am - 9:30pm
Friday: 7:30am - 5:00pm
Saturdays 8:00am - 4:30pm
Summer Hours: Monday - Friday 7:30am - 5:00pm