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Rochester Community and Technical College - Rochester, Minnesota

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Main Content:

Information Technolgy and Computer Services
Computer Help Desk

 

Computer Help Desk iT help desk

When we get a report that a computer "does not work" all we can do is look at the computer. if it powers up and logs in, it "works". To fix your problem... we need details...

See:  How to Report Problems to Help Desk


Student Help Desk
Questions or problems regarding the student computer labs should be directed to the Student Computer Lab Help Desk.

UCR faculty & staff
All computer requests and/or problems should be relayed to the Information Technology Services Helpdesk via the following methods:

In Person:
The Help Desk is located in AT (Atrium) 203.

EMAIL:
tech.help@rctc.edu
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PHONE:
536-5555 Leave message if we are not in the office. If it is an emergency, you can page us by pressing 112 after you leave a message. Remember to leave your phone number. We are not always near a directory when we get your message. This includes staff/faculty on both campuses. We do not always remember the request/problem of hallway conversations by the time we get back to the office so please use the phone or e-mail.

Help Desk HOURS:
Monday - Thursday: 7:30am - 9:30pm
Friday: 7:30am - 5:00pm
Saturdays 8:00am - 4:30pm

Summer Hours: Monday - Friday 7:30am - 5:00pm

 

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