Computer Help Desk 
When we get a report that a computer "does not work" all we
can do is look at the computer. if it powers up and logs in,
it "works". To fix your problem... we need details...
Student Help Desk
Questions or problems regarding the student computer labs should
be directed to the Student
Computer Lab Help Desk.
UCR faculty & staff
All computer requests and/or problems should be relayed to the
Information Technology Services Helpdesk via the following methods:
In Person:
The Help Desk is located in AT
(Atrium) 203.
EMAIL:
acomputer@roch.edu
(You must have a return email address specified in your browser's
preferences for this link to work.)
OR
aComputer HelpDesk (in GroupWise)
PHONE:
285-7243 Leave message if we are not in the office. If it is
an emergency, you can page us by pressing 112 after you leave
a message. Remember to leave your phone number. We are not always
near a directory when we get your message. This includes staff/faculty
on both campuses. We do not always remember the request/problem
of hallway conversations by the time we get back to the office
so please use the phone or e-mail.
Help Desk HOURS:
Monday - Thursday: 7:30am - 9:30pm
Friday: 7:30am - 5:00pm
Saturdays 8:00am - 4:30pm
Summer Hours: Monday - Friday 7:30am - 5:00pm
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